eStore for International Buyers

You do not need to buy more bird's nest to enjoy better discount and store them in your cupboard as there is a high chance of the bird's nest turning mouldy if you do not store properly.

Autumn Wellness Pte Ltd offer good quality bird's nest at competitive price and send the product to your house at a nominal shipping + handling fee.

We want you to be completely satisfied with every purchase you make with us and we have a 30 days money-back guarantee policy.

Our bird's nest is 100% genuine bird's nest from Indonesia and nicely pack in hard plastic box of 38gm (one tael).

Now Selling for SGD158 per box

Order 3 boxes and ship to China for SGD530 including handling and shipping fee.

Autumn Bird's Nest Strand

Now selling for SGD80 per box

Purchase of Products

Orders from our eStore will be processed within 2-3 days if the product is in stock. We ship our goods from Singapore. The approximate date your product will arrive depends on your international shipping destination. The total delivery time is expected to be 5-10 working days, being the sum of the order processing time of 2-3 days and the shipping time of 3-7 days. All goods purchased from our eStore will be shipped via Singapore Speedpost Services.

Terms of Payment
Payments may only be made using a credit card. You authorize us to charge purchases and ongoing charges to the credit card that you provide when you purchase any products. All credit card fraud will be pursued and enforced to the fullest extent of the law.

PayPal is the payment intermediary, you receive your invoice via email, and you do not expose your credit or other financial information to the merchant. PayPal (owned by eBay) costs you nothing to use. If you use a credit card, you do not need to be or become a member of PayPal to make a purchase. Such payment is subject to the approval of the financial institution issuing the credit card and we shall not be liable in any way if such financial institution refuses to accept or honor the credit card for any reason. If there is any Online Store Credit Card transaction inquiry, please email customerservice@autumnwellness.com.

Taxes
Unless otherwise stated herein, the prices listed on the Site do not include customs duties or sales, use, excise, or other similar taxes. You may be required to pay, in addition to the prices quoted, the amount of any present or future customs duties or sales, use, excise or other similar tax applicable that is imposed by your government at delivery time.

Inspection and Acceptance
If we ship in error the incorrect product, please contact Autumn Wellness Pte Ltd at customerservice@autumnwellness.com within 72 hours of receiving the incorrect product to arrange for pickup and re-shipment of the correct product, at no charge to you.

30 Days Money Back Guarantee
We want you to be completely satisfied with your purchase, if you are not completely satisfied with your purchase for any reason, you may return the product, in "like new" condition within Thirty (30) days of receipt for an exchange or refund.

* Email us @customerservice@autumnwellness.com to receive a Return Authorization (RA) number and return instructions.

You will receive either a replacement product or credit to your account based on the items in saleable condition and less handling and shipping charges.

* This guarantee does NOT apply in spoiled items because of mishandling by customers.

DISCLAIMER: Prices shown in SGD dollars and are subject to change without notice. We reserve the right to correct any printing or typographical errors.

Autumn Bird's Nest is made from 100% genuine bird's nest. We do not use any chemical or bleaching agent when cleaning our products and thus the bird's nest is in its natural colour.

Young women are employed to hand pick the feathers and dirts from the bird's nest with a pair of forceps. The nest-cement strands are then arranged into a mold and place in drying oven to dry. Thus, our bird's nest contain minimum moisture that does not add extra weight.

Some producers of bird's nest uses bleaching agent to clean their products to save time and labour cost and the nest appear to be extraordinary white and has a funny smell.

The color of the bird's nest varies during different harvesting periods.

Get more information about the benefits of eating bird's nest and harvesting of bird's nest. Learn how to select bird's nest and bird's nest recipes.